The domains of information management in
companies, corporations and holdings are expanding. In addition to traditional
applications based on information technologies for human resources management,
finance or knowledge bases, many companies are encouraging to systematize
information in order to accelerate sales or customer services in a same
business stream.
GIS technologies have achieved widespread
popularity within business intelligence information strategies in large
corporations and companies of various sizes, especially in the supermarket sector,
pharmacy services or Utilities. The phenomenon of geomarketing has begun to be
incorporated in many marketing strategies. There are many corporations that boast
of their advances in design, implementation and monitoring in their systems to
cover and analyze the territories of the market they service.
However, this is frequently not a suitable solution
for all budgets and strategies. To build a real "business geographic
information system" means having significant investments, as well as lubricated
processes; such as continuously updating the data uploaded in the system by the
personnel sent to terrain, dealing with specialized equipment – such as gps units
and its software - supervising field work in order to avoid inaccuracy and
duplicity of geographic data, not to mention the necessary training and
infrastructure for standardization, edition, organization and storage of
geographical data.
For decades, direct access to geographical data
has been almost exclusive attribution of system engineers and experts. This is now
no longer so. People can access reliable and abundant geographic information in
applications such as those provided by Google Earth, Bing, Arcgis.com or Open
Street Map with their computers or even better from their smartphones. It is
possible to know the location of customers and suppliers in exact time and
place through applications that combine social networking and cartography, such
as Foursquare.
It is currently even possible to access
abundant information in many geographical online applications, through very
good solutions for free or little cost. No need to hire qualified personnel:
"neo geographers"; Internet customers and voluntary providers familiar
with the terrain, can cooperate willingly enriching online maps. Of course, collaboration
is done on web pages that only allow displaying information, not operating data,
besides facing a strong limitation on the quality and quantity of usable
information.
One of the current applications that attempts
to operate and analyze data on the web - in addition to generating simple visualizations
and practices - is CartoDB. It is a Spain based startup that also allows developing
other geographic apps in a quick, powerful way and with a good interface.
The application has been successful in large organizations for its simplicity. Among others, NASA, the UN, the The Guardian newspaper, the Wall Street Journal or Newsweek magazine use it as an everyday tool in their publications. It's a platform that works in the cloud designed to visualize process and analyze geospatial data. Its value lies in that any user, regardless of their technical level can import data and display them in a map in seconds.
Adopting these modern solutions - although
partial - or developing and implementing a more comprehensive geographic information
system in a company should be linked to the organization´s business
intelligence strategy. Besides budget considerations, it is important to ask to
which extend the organization has learned from GIS and which are the technology
skills available not only in technical levels but also in strategic stands as
well as in the terrain positions. The trustworthiness that over its GIS the organization
has and the ability to integrate processes of geographical nature with the core
business of the company's are key aspects to substantiate a wise decision.
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